Award frequently asked questions
Frequently Asked Questions
I can’t login to my Flexi-Grant account
- If you think you already have a Flexi-Grant account but do not know or remember your password, select ‘Forgot password’ on the login page and enter your email address to reset your password.
- If your email address is not recognised, or you do not have a Flexi-Grant account, please register yourself as a new user.
- If you are still unable to access your Flexi-Grant account, email research@ycr.org.uk.
How do I update my password?
To update your email address, login to your Flexi-Grant account, go to ‘My account’, ‘Update my user account details’ and select the link ‘Change password’.
I want to update my contact details or CV information
To update your contact details or CV, login to Flexi-Grant and go to ‘My account’. You will see the options ‘My contact details’ and ‘My CV’, where you can make changes to your contact details, consent preferences and CV information.
I am applying for funding on Flexi-Grant, but I can’t see my organisation listed as an option
If your organisation is not listed as an option when you are completing your application form, please send an email to research@ycr.org.uk and we will be happy to add your organisation details to our system.
I need to update an application for funding that I have submitted via Flexi-Grant
Please email research@ycr.org.uk for any help updating application forms that have been submitted.